Effective Date: 2025/08/27
Termix ("we," "our," or "us") operates https://termix.ai
(the "Website") and provides AI-driven services integrated with Web3 technologies (the "Services"). This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our Services. By using Termix, you agree to the practices described in this policy.
1. Information We Collect We may collect the following categories of information:
a. Information You Provide Contact details (e.g., email address if you register or contact us). Wallet addresses, blockchain public keys, or identifiers you provide when using Web3 features.Information submitted via our AI MCP (Multi-Channel Platform) services, such as prompts, queries, and uploaded content.
b. Automatically Collected Information Device and browser information.IP addresses and usage data (such as log files, interactions with our Services, and session data).Metadata related to blockchain transactions (note: we do not control blockchain networks; all data written to a blockchain is public and immutable).
c. Third-Party Data Information from integrated third-party services, such as wallet providers, analytics platforms, or cloud hosting providers.
2. How We Use Information We use collected information to:Provide and improve our AI and Web3 Services.Facilitate interactions with blockchain networks.Respond to customer support requests. Ensure security, fraud prevention, and compliance with applicable laws.Conduct analytics and research to enhance user experience.
3. Blockchain and Web3 Data When you interact with blockchain networks, your wallet address, transaction history, and related public data are visible on-chain. This information is publicly accessible and beyond our control.
We never store or have access to your private keys.Transactions initiated through Termix are executed directly on the blockchain, and we cannot delete, reverse, or alter blockchain data.
4. Sharing of Information We do not sell your personal data. However, we may share information with:Service Providers: cloud providers, analytics, and AI infrastructure vendors.Wallet/Blockchain Providers: when you use integrations with external Web3 wallets or networks.Legal Authorities: if required by law or to protect our rights, users, or the security of our Services.
5. Data Retention AI input/output data may be stored temporarily to improve performance, unless explicitly deleted.Wallet addresses and blockchain-related information may be retained for compliance and security purposes.
We retain personal information only as long as necessary for the purposes described in this policy or as required by law.
6. Security We implement reasonable technical and organizational measures to safeguard your information. However, no method of transmission over the internet or blockchain can be guaranteed 100% secure.
7. Your Rights Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights to:Access, update, or delete your personal data.Request portability of your personal data.Opt out of certain data uses.Withdraw consent where applicable.To exercise these rights, contact us at admin@termix.ai.
8. International Data Transfers Your data may be processed and stored in countries other than your own. By using our Services, you consent to such transfers.
9. Children’s Privacy Our Services are not directed to individuals under 18. We do not knowingly collect data from minors.
10. Changes to This Policy We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us If you have questions about this Privacy Policy, please contact us at:Termix